Evaluación de Desempeño e Intención de Mejora en Empleados de Empresas Manufactureras

Nora Veronica Rosales Padilla; Carmen Estel Carlos Ornelas; María Teresa Gómez García

doi:10.36792/rvu.v26i95.100

Authors

Nora Veronica Rosales Padilla Insituto Tecnologico de Aguascalientes
Carmen Estel Carlos Ornelas Tecnológico Nacional de México Campus Aguascalientes https://orcid.org/0000-0002-8516-2062
María Teresa Gómez García Tecnológico Nacional de México Campus Aguascalientes

DOI:

https://doi.org/10.36792/rvu.v26i95.100

Keywords:

Evaluación del desempeño, intención de mejora, supervisor.

Abstract

The improvement intention that precedes the improvement behavior of employees is a primary factor for companies that employ them to achieve their objectives. In this study, the influence of two Performance Appraisal (PA) variables was examined: supervisor diligence and subordinates' reactions to the PA meeting. Thirteen control variables were incorporated into the analysis, including 7 demographic and 6 factors related to performance evaluation, such as individualized consideration, relationship, supervisor support, procedural justice, accuracy of PA, and satisfaction with PA. Data were collected through a questionnaire provided by McClendon et al. and responses were obtained from 224 employees of automotive manufacturing companies in the city of Aguascalientes. The reliability coefficients of the questionnaire were high, indicating robust consistency in the responses. A multiple regression analysis revealed an explanatory model of 0.456 of the variance in improvement intention, highlighting the significant contribution of the supervisor's feedback and diligence factors, without the inclusion of control variables. In this context, feedback stood out as the key factor, suggesting that allocating organizational resources for supervisor training could generate greater benefits in employee improvement behavior. These findings highlight the importance of supervisor feedback and diligence as critical elements in driving improvement intention among employees.

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Author Biographies

Carmen Estel Carlos Ornelas, Tecnológico Nacional de México Campus Aguascalientes

Doctora en Administración egresada del Doctorado Interinstitucional en Administración (DIA) con sede en la Universidad Autónoma de Aguacalientes, Maestra en Administración por la Universidad de Guanajuato y Licienciada en Administración por el Instituto Tecnológico de Aguascalientes.

Es miembro del Sistema Nacional de Investigadores, fue editora de la Revista Ciencias Administrativas Teoría y Práxis, fue evaluadora de proyectos de investigación y programas educativos de posgrados y/o perfil deseable en Conacyt, TecNM y PRODEP. Es autora ponencias, artículos, capítulos de libros y coordinaciones de libros. Ha dirigido tesis de maestría y de doctorado.
Grados académicos,

María Teresa Gómez García, Tecnológico Nacional de México Campus Aguascalientes

Maestra en Ciencias en Ingeniería Química por el Instituto Tecnológico de Aguascalientes. Jefa del Departamento de Ciencias Básicas del Instituto Tecnológico de Aguascalientes.

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