E-government at the federal level and focus on the state of Sonora

Abstract

The implementation of information and communication technologies (ICT) in the Mexican public administration has occurred due to the need to transform government management, to adapt them to what Mexico actually requires today. The government’s objectives in using ICT are: reduce corruption, make public resources more transparent, streamline public administration and management, provide quality services to citizens and participate in the construction of a digital country. In the federal sphere, the Ministry of Public Administration is responsible for promoting the strategies and actions necessary for the construction of Electronic Government, with the aim of carrying out this task, the Inter-Secretariat Commission for the Development of Electronic Government was created (CIDGE ) and the creation of a digital government agenda. To give us an idea of how the state of Sonora is in the development of an Electronic Government, we consulted the publications of the Mexican Institute for Competitiveness (IMCO); the publications of the authors Luna Reyes, Gil García and Sandoval Almazán (2015) in their book Advances and Challenges of the Digital Government in Mexico; and also some INEGI publications were consulted regarding information about the interaction of the citizen with the Electronic Government and the procedures that it carries out online, based on the surveys carried out between 2012 and 2013.